***IMPORTANT INFORMATION: PLEASE READ!***
THESE ARE CUSTOM-MADE ORDERS AND ARE NOT PRE-MADE. YOUR ORDER WILL BE COMPLETED APPROXIMATELY 14 BUSINESS DAYS (WKNDS/HOLIDAYS NOT INCLUDED) AFTER YOUR ORDER IS PLACED.

YOU ARE WELCOME TO CHOOSE LOCAL PICKUP TO RETRIEVE FROM OUR SHOP, SHIRT TALES, AT 409 31ST STREET VIENNA, WV OR YOU CAN CHOOSE TO HAVE YOUR ORDER SHIPPED TO YOU VIA FEDEX (SHIPPING CHARGES APPLY).

OUR SHOP IS OPEN M-TH: 8:30 AM – 5 PM; FRI: 8:30 AM – 4:30 PM. CLOSED WEEKENDS AND MAJOR HOLIDAYS.
IF YOU HAVE ANY QUESTIONS, FEEL FREE TO CALL US AT 304-295-8221.
THANK YOU FOR SHOPPING WITH SHIRT TALES!

FAQ

Local pickup option:

Pickup at 409 31st Street Vienna,WV unless specified from your group or organization.

Sizing:

Ladies styles often fit a size smaller than typical Unisex sizing. If you have any questions about fit and sizing, please call 304-295-8221 and speak to one of our staff.

Returns:

These are custom orders and are non-returnable, non-refundable and non-exchangeable.  Exchanges will only be granted if an error in production or a defect in the product itself, not as a result of normal wear and tear.

Shipping:

Please select shipping option prior to checkout.  There will be no refunds if shipping is selected. 

We make every effort to get your product to you as fast as possible. However, since most products are custom ordered, shipping is typically 10-14 business days from order date.

product availability:

Products or certain sizes may become unavailable due to unforeseen circumstances.  A substitution will be made with a like size, color or quality of shirt if necessary.

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